Here at TOEFL Speaking Teacher, we have created a refund policy that we think is appropriate for our audience. We do make exceptions from time-to-time in specific cases.
- We offer a 14-day money-back guarantee on the TOEFL Speaking 26+ course if bought as a resource on its own.
- If you purchase our TOEFL Speaking Group Class package, we offer a refund up to 24 hours before the start of the first class session. No refunds will be issued after said period.
- Students are responsible for their own attendance. You must cancel classes 24 hours in advance in order to reschedule. If you do not cancel class or do not show up to class, there will be no makeup lesson. Teachers plan their schedule around your lesson and they must get paid.
- There are no makeup lessons or refunds for group classes after the starting time. Every group class is recorded so you will be sent the recording to watch.
- We require a minimum purchase of 6 private lessons if you wish to work 1-on-1 with a TOEFL teacher. We offer refunds on any unused lessons up to 60 days after the original purchase.
- After purchase, the classes are available for 3 months (for 6 or less hours) or 6 months (for more than 6 hours). Remember to schedule all your classes.
If you have any questions about the refund policy, please fill out the contact form below.